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Bridging the capability divides – AI

In today’s rapidly changing landscape, many executives are harnessing the power of AI to drive productivity and efficiency. In a new report from The Upwork Research Institute, 85% of leaders have now made AI technology mandatory or are encouraging its use in their work processes.

However, the report also revealed that 77% of employees using AI said that it has added to their workload and created challenges in achieving the expected productivity boosts that 96% of executives expect. Despite 81% of executives acknowledging that they have increased demands on their workers in the past year. It is also not surprising that frequent AI users are therefore 45% more likely to experience burnout.

So, what is going on?

Given the systemic nature of an organisation, there is a clear disconnect between the decision-making mechanisms of executives ‘plugging in’ these solutions before fully understanding or acknowledging the current capabilities and the intricacies of the work that AI aims to enhance.

Better current state awareness through robust capability data and evidence informed decision-making processes is needed.

AI integration is a process and capability issue – not a people problem

Our approach to bridging this disconnect starts with ensuring there is a full understanding of the ‘work’ going on inside your organisation, this involves a review of the functions, processes and workflows, conducted in safe and engaging ways, with your teams, to identify the best opportunities for optimisation and efficiency that will enhance the human-machine connection.

Slow down to speed up

Our aim is to support your people to work smarter, not harder. AI should drive your human resources and capabilities higher up the value chain, where uniquely human contextual awareness, advanced critical thinking and problem-solving skills are essential to harness the potential of both your people and AI. Achieving this will make your organisation stand out from the crowd for your customers and your employees.

Contact me today for a confidential chat to help set you on the right path to success. I’ll walk you through my unique method and playbook. A method you can apply time and time again within your own organisation. Karen@changeexec.com

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Comprehend - the then and now

We riff, play with, and imagine what’s possible for the organisation. We seek to understand its intent, purpose, ambition and future aspirations – and reasons for wanting or needing to change.

We then ground this future into its current context, the reality of the ‘gestalt” – what is the lived experience of the organisation? 

What is its current reality/context? What is the whole that is ‘presenced’? We ask questions, observe, do small projects, research, learn boundaries and listen to stories. We see the organisation, the work it does and the essence of its culture at play.

Connect - the now and then

We represent a comprehensive menu of opportunities for progression towards whatever it is the organisation is seeking to achieve – without judgement, nor favour.

The pathways to improvement are many and varied, not linear. Many can be taken at once, and within the limits of resources available at the time.

We seek to leave the organisation ‘response-able’. With the knowledge, methods and capabilities needed to continue to evolve and change its path creatively and courageously as needed and in step with its ever-changing context.

Create - the then and now

We riff, play with, and imagine what’s possible for the organisation. We seek to understand its intent, purpose, ambition and future aspirations – and reasons for wanting or needing to change.

We then ground this future into its current context, the reality of the ‘gestalt” – what is the lived experience of the organisation? 

What is its current reality/context? What is the whole that is ‘presenced’? We ask questions, observe, do small projects, research, learn boundaries and listen to stories. We see the organisation, the work it does and the essence of its culture at play.

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