A tool for staying connected to your context

Decisions regarding changes you make in your organisation must be made in the context of where the impact of those decisions are felt.

Despite ‘flatter structures’, ‘agile’ work processes, and ‘commitments’ to sustainability, we observe a worrying trend emerging through our everyday work with literally thousands of participants across private, public and NFP sectors. The widening gap between decision-makers and decision-implementers.

In business terms, the Japanese word ‘Gemba’ refers to ‘the place where value is created’. The Gemba Walk originated in the Industrial era, yet its true power of connectedness, collaboration and commitment to change is as relevant (if not more so) today.

If leaders are disconnected from the context within which work is delivered and remain oblivious to the impact of their decisions – we will at best get compliant, but never committed employees. That’s not intelligent advancement in our playbook.